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speed up your display

1. turn off the display of pegholes and your screen will refresh faster. you can turn on the pegholes before printing if you the pegholes to appear in the printout. turn off the pegholes from the "view" menu, the "show pegholes" selection. or you can enter control-h to turn the pegholes on and off.

2. turn off the display of photo images and your screen will refresh faster. you can turn the photo images on later. from the "view" menu, use the "show photos" selection. or enter control-t to turn the display of photo images on and off.

3. use photos of recommended size of 400 pixels.

4. use our batch resize program to create thumbnails for fast screen refresh. your regular photos will be used when printing your plan.

5. keep photos on a fast drive, not a network drive or on a cd. if you need to keep photos on a network drive, use batch resize to generate thumbnails on your local drive.


improve the look of your display

1. after you are finished, select all items on a shelf and use the align bottom command to line up the bottoms of all items so they sit perfectly on the shelf. the align bottom command is found on the "item" menu, then select "align", then choose "bottom".

for peg items, you can use the align top command. select the items in one peg row, then use the "item" menu, select "align", then choose "top".


super-fast item/shelf duplication

1. by holding down the control key while you drag one or more faces and/or shelves, duplicates will be created. the faces/shelves will drag as normal but when you release the mouse button after the drag, the original faces/shelves are still there, and the dragged faces/shelves will be duplicates.

2. for displays with sections withe similar shelves, create the shelves in the first section and select all these shelves. hold down the control key and drag the shelves sideways into the next section. you will have duplicated all shelves in the first to the second section.


cut & paste from one plan to another

1. the cut & paste command can be used not only to duplicate or move faces within a plan, but you can copy or move faces to other plans. this applies to shelves and signage as well as faces. when faces/shelves/signs are cut or copied, they are stored in a special buffer on disk that remains there until other faces/shelves are copied or cut. these remain in the buffer even if shelf logic is exited and your computer turned off. so you can use faces/shelves in the buffer days or weeks later.

2. to paste faces/shelves/signs from one plan to another, open the first plan and select one or more faces/shelves/signs. then use the cut or copy command. then open the second plan. you then use the paste command and the faces/shelves/signs selected will appear in the upper left corner of your plan. you can then drag them into the proper place.


renaming the user fields

1. the master edition database comes with 3 'users' fields that you can use to store information specific to your company. your can rename these fields to suit your purposes. from the "view" menu, select "change field labels". you will see the current field names for not only the 3 user fields, but all fields. you can change all of these field names if you wish. just enter the new field name for each field.

these new field names are used throughout the program, on screen, in item maintenance, on reports and on exports.


items on shelves not reporting correctly

1. (for peg/shelf combination displays) when an item is dragged onto a shelf, it is assigned to that shelf. on reports, the item appears on that shelf. but if the shelf height is less than an item on the shelf, then the top of the item is a peg area. so if you put a 12" high item on a 10" shelf, 2" sticks into a peg area above the shelf. so the program thinks that this is a peg item hanging in a shelf area and the item facing is now considered as a peg item. so when you run reports, these items are missing from the shelf.

you can tell if an item is assigned to a shelf by selecting it and looking at the status line at the bottom of the shelf logic screen. you will see a shelf number assigned. if you see a peg hook length, then it's considered a peg item.

to remedy this:

a. make the shelf height large enough to fit the height of the highest item on the shelf. if the item.

b. if the shelf height is large enough, then select the facing, drag it upwards slightly and then drag it back down and let the facing snap to the shelf. it should be properly assigned to that shelf.


changing the database location

once a plan is created, the database used for it should not be moved. within each plan file is a link to the database. it's simply the path name and database name of the database file used by this plan.

if you have to move the database, do the following, the next time a plan is opened, it will tell you the database is missing and ask you for a new database. indicate the newly moved database. make sure to save the plan so the new database name is saved.

 
self help
support options
 1. faq - check our frequently asked questions area for help with your problem.

2. knowledge base - this has extensive information on several subjects.

3. tips & tricks - this area may answer your support question and has helpful information to make you more productive.

 
contact support
1. phone us at 1-845-796-3260 during our business hours: 9am to 4pm eastern standard time, monday through friday.

2. support ticket - fill out a support ticket and we will respond to you within the next business day.

  
 
     
 
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copyright 2014 shelf logic software products.
shelf logic is a registered trademark of shelf logic software products.
smart shelf and rip processor are trademarks of shelf logic software products

 

 
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