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Support Policy
  Contact Tech Support   FAQ
  Tips & Tricks
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Support Policy FREE Lifetime Support

All Shelf Logic products come with free lifetime support by phone or email. At Shelf Logic, we offer a high level of tech support. We care about solving your problems and we are always available to help you in getting started and assist you along the way.

A Helping Hand

If you need us, we are here to give you extra hand holding through the process of setting up your database and starting your first planograms. We will help you import your database and show you how to do specialized plans, like cascading shelves or refrigerator doors.

 

 
Self Help Support Options
1. FAQ - Check our Frequently Asked Questions area for help with your problem.

2. Knowledge Base - This has extensive information on several subjects.

3. Tips & Tricks - This area may answer your support question and has helpful information to make you more productive.

Contact Tech Support
1. Phone Us at 1-845-796-4242 during our business hours:
9am to 4pm Eastern Standard Time, Monday through Friday.

2. Support Ticket - fill out a support ticket and we will respond to you within the next business day

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